Today I challenge you to wear the lens of optimism. You'll see people not just as they are, but as they can be. You'll see life not just as it is, but as it could be. Develop this supernatural vision, and I promise you'll live a richer, more meaningful life.

People will respect you for the business you build. You will be rewarded for the organization that you build. But you will only be remembered for the people you build. You decide what your life is about. What do you want to linger after you’re gone?

Organizations are always chasing employee satisfaction, customer satisfaction, vendor satisfaction. But the truth is "satisfaction" doesn't even get you a ticket to the dance. Don't you want enthusiastic ambassadors for your brand? Then you'll need to go beyond satisfaction to create an exceptional experience for those you serve and serve with.

Practice doesn’t make perfect… it makes it permanent. Make sure you’re practicing the right fundamentals… perfect practice makes perfect.

There's power in a simple smile. Smiling and laughter are infectious. Positivity and optimism are contagious. And we need those things right now.

Oprah said everybody she’s ever known - rich, famous, known or unknown; from Bush to Obama to Beyonce - were all seeking this one thing…

Leaders always move boldly into uncertainty. Now is not the time to sit down. It’s time to move… to move boldly and to get creative.

Everyone knows that being helpful is good for business, but most people are only willing to be helpful to the extent that there’s a return on investment. HEROES understand there is a part 2 to this idea of being helpful… Have you mastered the dot, dot, dot?

I was thinking on my run today that in the same way we can skip, shuffle, delete and add to the playlist on our earbuds... the playlist of the mind is super powerful and you have the capacity to control everything that makes it onto that playlist. Now, more than ever, we need to fill […]

With everything that’s happening in the world right now, as a leader, it can be tough to know what to do. But I

How the business gets done is about building a team of heroes at every level. Executing at a high level with every single customer internally and externally. Business gets done when we help each other...with no strings attached. Serving others is priority number one. Business gets done when we create an exceptional experience for the […]

We're all in sales. What are you selling? And what are you buying?