I am on a mission to help people embrace a simple philosophy that separates best in class organizations and high-performance people from everybody else.
I grew up in Muskegon, Michigan, where my blue-collar roots taught me the value of hard work, grit, and showing up for people. My career took me from the front lines of business to the executive boardroom, where I spent nearly two decades helping a family-owned company grow into the #1 brand in its industry with more than $2 billion in annual revenue.
After 30 years in franchising, I stepped away from corporate America to share THE HERO EFFECT® and BE THE G.O.A.T.™ with audiences around the world — inspiring people to rise above challenges and bring out the best in themselves and others.
Speaker · Author · Creator of THE HERO EFFECT® & BE THE G.O.A.T.™
Kevin Brown’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking. He grew up in Muskegon, Michigan, where his blue-collar roots taught him the value of hard work and determination.
Kevin understands what drives organizational excellence and customer loyalty. He knows first-hand how great brands think, feel, and act. He is a branding and culture expert with a 30+ year career in franchise development.
He spent the last 20 years of his corporate career as part of a leadership team that helped transform SERVPRO® from a little-known family business into the #1 franchise in its industry, with annual revenues exceeding $2 billion.
Since 2016, Kevin has traveled the world pursuing a mission to share THE HERO EFFECT® and BE THE G.O.A.T.™ messages with as many people and organizations as possible.
THE HERO EFFECT® is a simple philosophy that separates world-class organizations and high-performance people from everybody else. Kevin is passionate about helping people expand their vision, develop their potential, and grow their results.
As the father of a child with autism, Kevin knows firsthand how the principles of true success reach beyond the boardroom and into the lives of real people facing the challenges of everyday life.
As a highly sought-after keynote speaker, Kevin has spoken to a wide range of organizations, including American Express, Delta Airlines, PayPal, ExxonMobil, Nationwide, H&R Block, Sprint, Ernst & Young, Million Dollar Round Table, Merck, Booz Allen Hamilton, and many more.
Kevin is the bestselling author of THE HERO EFFECT® (2017/2019). In his second book, Unleashing Your Hero (HarperCollins Leadership, November 2021), Kevin shares how the heroes who transformed his life are people just like you—people willing to use their gifts and abilities to serve others at a high level.
This book is a guide to help everyday people discover and unleash their hero at work and in life.
Kevin has received numerous honors, including being named one of the Top 30 Motivational Speakers in the World for 2024 by Global Gurus; one of the Top 10 Keynote Speakers of 2021 by SpeakInc; one of the Top 41 Motivational Speakers Who Can Energize Any Sales Team by ResourcefulSelling; among the Top Customer Service Speakers by Eagles Talent Speakers Bureau; one of the Best Keynote Speakers of 2019 by NorthStar Meetings Group; and an elite and in-demand Gold Star Speaker with GDA Speakers.
Kevin entertains, inspires, and challenges people to show up every day and make a positive difference at work and in life.
Heroes see the world differently. For them, it’s not about positive thinking, it’s about perspective. Looking through the lens of optimism gives the hero supernatural vision. They see what others cannot. They see opportunities instead of obstacles – possibilities instead of problems. When things go wrong…and they will…optimism is what helps the hero turn life’s messes into a masterpiece.
Heroes go “all in” every time they take the field. They understand that in business and in life it’s always personal and never perfect. Heroes create strong connections and reach beyond the borders of transactional thinking to create transformational moments!
The hero's calling card is pure excellence. It’s about using our talents, gifts and abilities to their fullest potential and highest purpose. The hero uses the best of who they are to serve more people, more often, in bigger and better ways.
Heroes own the moments that matter! They live by a simple code: “bring your best stuff to the present moment and pour it into the lives of others.” They understand that before you can lead anyone else, you must first be able to lead yourself. The hero owns their attitude, their actions and their results. They are committed to the best possible outcome in every situation regardless of circumstances or events beyond their control.
The hero's calling card is pure excellence. It’s about using our talents, gifts and abilities to their fullest potential and highest purpose. The hero uses the best of who they are to serve more people, more often, in bigger and better ways.
Heroes own the moments that matter! They live by a simple code: “bring your best stuff to the present moment and pour it into the lives of others.” They understand that before you can lead anyone else, you must first be able to lead yourself. The hero owns their attitude, their actions, and their results. They are committed to the best possible outcome in every situation regardless of circumstances or events beyond their control.
Heroes see the world differently. For them, it’s not about positive thinking, it’s about perspective. Looking through the lens of optimism gives the hero supernatural vision. They see what others cannot. They see opportunities instead of obstacles – possibilities instead of problems. When things go wrong…and they will…optimism is what helps the hero turn life’s messes into a masterpiece.
No one accomplishes anything of significance alone. Success in any endeavor requires a solid foundation of people who love and support you no matter what.
What drives me more than anything is my family. They are truly the heroes that breathe life into everything I do.
Individuals who make you better by just being in their presence. Having played with legends like Peyton Manning I know what that feels like. Kevin Brown is one of those people. Kevin has the ability to use the art of rhetoric and speech to inspire us as human beings to reach our potential and live extraordinary lives. Kevin Brown doesn't just share about THE HERO EFFECT®, Kevin Brown lives THE HERO EFFECT®!
Super Bowl XLI Champion, National Speaker, and Author
Hope this gets to Kevin. I work for Bridgestone. Have 30 years of experience. Heard speakers including Colin Powell. I have never been more moved than by Kevin. He changed my entire perspective on life. Thank you.
Kevin Brown's presentation at the Navigate Summit was a hit. The audience was captivated from the start. Kevin's down-to-earth, genuine personality made him relatable to everyone, and his stories were both inspiring, thought-provoking, and heartwarming. He closed out the event with a bang, challenging everyone to connect in every moment and make a difference in the world.
Director of Marketing
I’ve been in the presentation and hospitality business for 35 years and have seen dozens if not a hundred keynote speeches. I’ve never been moved so much as I was this week listening to Kevin. I now look in the mirror a little differently thanks to him. Keep up the great work!
Director of Information Systems
I personally thought that Kevin’s talk was AMAZING. So relatable, engaging, and impactful. The message was great, and we have been receiving such positive feedback from our team. The surveys are still rolling in, but from the ones we have received so far, Kevin has ranked the #1 favorite segment of the event! I have a feeling it will stay that way!
Project Specialist
I just wanted you to know that Kevin did an outstanding job. He truly knocked it out of the park with our attendees. He got a standing ovation, which rarely ever happens with this group. He had people laughing, crying, and they were inspired all at the same time. The icing on the cake was that he was so easy to work with and the best speaker I think I’ve ever hired.
Vice President
Kevin was amazing! You could hear a pin drop at his presentation. The feedback we've received from attendees has been overwhelmingly positive, with many expressing their appreciation for the depth of insight and expertise Kevin brought to the opening session -and as well as the breakout session. We are deeply grateful for his efforts in enriching our conference program.
Operations & Event Director
While we are big fans of Kevin ourselves, obviously, there were some nerves about how he might go over with this incredibly diverse crowd of ours. Fortunately, we found out very quickly when our chat began to light up – they. Were. Floored. They couldn’t stop talking about Kevin and his message… In the planning world, as you well know, even with the best preparation things can go a lot of different ways. You plan and hope for the best, but ultimately you’re at the mercy of the attendee. Kevin’s keynote truly was a case of “it could not have gone better or more according to plan.” They were with us, they were engaged, and they walked away moved, motivated, and inspired.
Executive Chairman
Everyone enjoyed your presentation. I can't tell you how many people said on the evaluation that it was the best speaker they ever heard. Several people said they had heard speakers for 30 and 40 years in education and you were the best ever! I have even had several emails from teachers that were so appreciative. Thank you for making our back-to-school PD the best.
Superintendent
Kevin was AWESOME! For the next 2 days, everyone was talking about his presentation. He is phenomenal and we’re lucky to have had him present to our team. I can’t recommend him enough. Exactly what we needed!
Director of Information Systems
Kevin Brown was FANTASTIC!!!!!! Beyond words! I’ve heard many “best ever” comments. He was exactly what our group needed to hear.
Director of Marketing
He really moved people to change in the most positive way. Kevin received all 5’s on our survey and the very next day, positive feedback poured in from our owners! Based on his background in franchising, he could really relate to the position our owners were in. He shared from his heart and it flowed perfectly! He stayed to facilitate our roundtables and kept it organized, moving and inspired our team to dig deeper. Kevin was a dream to work with from the very beginning. We would love to bring him back and I would 100% recommend him!
Suzanne Odisho, Marketing Manager
Kevin was great! Our group really enjoyed his keynote, and it ended with a standing ovation. Everyone is saying it’s the best speaker we’ve ever had!
Callista Faria
It was terrific! The themes were carried through the rest of the meeting with several speakers referring back to your message, especially Aunt Bea and the apple pancakes.
Chief Customer Officer
His delivery, body language, storytelling weave in so well with his humor and the fundamental lessons of his keynote. From start to finish, you will be engaged and leave you in awe. Our group of leaders were left inspired to come back to their stores, share the lessons Kevin taught, and go to work dominating customer service! Our group of 9,000+ gave a standing ovation!
Hearing his personal story was particularly moving, as his relatability made us laugh, cry, and then laugh again. Each of our teammates walked away knowing the importance of being remembered as someone who shaped others, which certainly helps us as a people-first company.
Let's work together to create an unforgettable event that will inspire your audience, ignite action, and drive meaningful change. Contact us today to discuss your event needs.
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