The great philosophy professor Howard Hendricks said, "I would rather my students drink from a running stream than a stagnant pool." So many people go through life as a stagnant pool. They never learn; they never grow; they're content to just be where they are. Nobody wants to drink from a stagnant pool. People want […]

When I was young we used to play With sticks and stones and rocks. But nothing, oh nothing, ever compared To the fun we could have with a box. Laugh and play we’d stay all day, And we might even lose our socks. Lost in space to a faraway place Inside that plain old box. […]

The opportunity to influence others is one of the great joys and responsibilities of leadership. I believe that influence is the ability to move others from where they are to someplace new—to challenge old thinking, inspire new actions and help create a pathway for excellence in the lives of others. Influence is indeed a gift. […]

Great to be with the heroes at Sprint earlier this year. Honored to share more about The Hero Effect with Colin Ridge on Sprint's Day of Learning podcast.

You get 100% of what you don't ask for.

  Reputation goes before you and announces your arrival and lingers long after you leave… What do people do when they see your name pops up in their inbox? What do people do when your name shows up on their caller ID? Your reputation represents what you do. Make sure your reputation clearly represents who […]

Today I challenge you to wear the lens of optimism. You'll see people not just as they are, but as they can be. You'll see life not just as it is, but as it could be. Develop this supernatural vision, and I promise you'll live a richer, more meaningful life.

People will respect you for the business you build. You will be rewarded for the organization that you build. But you will only be remembered for the people you build. You decide what your life is about. What do you want to linger after you’re gone?

Organizations are always chasing employee satisfaction, customer satisfaction, vendor satisfaction. But the truth is "satisfaction" doesn't even get you a ticket to the dance. Don't you want enthusiastic ambassadors for your brand? Then you'll need to go beyond satisfaction to create an exceptional experience for those you serve and serve with.

Practice doesn’t make perfect… it makes it permanent. Make sure you’re practicing the right fundamentals… perfect practice makes perfect.